International holidays - World Consumer Rights Day

On March 15, 1961, John F Kennedy gave a speech at the American Congress where he first described the meaning of the word “consumer” and announced four key consumer principles: the right to know, security, choice and to be heard Global consumer protection organizations have made the words spoken by the president their basic Code Later, the International Society of Consumers' Associations added several more rights: the right to a healthy environment, compensation for damage, consumer education, and satisfaction of basic needs And from now on, the Manifesto assumes 8 rights International Consumer Day was celebrated for the first time on March 15, 1983 Two years later, the UN General Assembly established governing principles representing consumer rights With the introduction of these positions, consumer rights acquired global recognition and legal force They describe the main principles that government agencies must observe when making policies and drawing up laws in this area The establishment of the UN regulation helped to develop and strengthen international cooperation on this issue This holiday was celebrated for the first time in the Russian Federation in 1992 It was then that a legislative act dedicated to the protection of consumer interests came into force, legally establishing the rights of residents of the country and the obligations of enterprises involved in the sale or provision of services The need to establish in our country a separate law dedicated to the protection of the rights of all citizens was caused by the fact that the principles of previously existing legislation were based on the priority of the interests of the manufacturer and sellers, rather than consumers The law regulates the following points: - relations between buyers and manufacturers, sellers when selling products (performing work, providing services); - consumer rights to purchase goods or use services of decent quality, harmless to the life and health of people and the surrounding atmosphere; - obtaining detailed data about products (offers) and about their manufacturers (sellers); - state and public protection of consumer interests, development of policies for the implementation of these rights The main defender of consumer interests in the Russian Federation is the Consumer Society of Russia, founded in the winter of 1990 Today this union covers more than 100 associations located in different regions of the country During this time, more than a million people who turned to SPRF for help were able to receive professional support from lawyers In addition, over the past few years, regional branches of Rospotrebnadzor of Russia have also taken part in events dedicated to Consumer Rights Protection Day Also, in many localities of the country, representatives of the organization hold “hotlines” and meetings of press workers on important issues in this area